OUR STORE POLICIES
Service as It Should Be
At Mitchell Road Antique & Design Centre, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
TERMS OF SHOP BREAKAGES
By entering Mitchell Road Antique & Design Centre premises, you are subject to buying in full, any breakages.
TERMS OF SALES
All goods are sold in good faith and as most pieces are unique we do not offer any refunds if you change your mind.
Any furniture or goods purchased are able to be stored for a period of no more than four weeks from the date of purchase.
If not collected by the due date storage fees will apply as deemed fair and reasonable by the manager.
It is imperative that the buyer keeps in contact with us in regards to this.
TERMS OF LAYBY
By signing the Layby invoice, you are offering to layby a product/s and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
1. A lay-by agreement consists of at least two instalments in which the buyer does not receive the goods until the full price has been paid.
2. A Lay-by term is four weeks unless an alternative arrangement has been made with a Manager.
3. If the full payment is not made within the lay-by term as above, a breach of the agreement forfeits an amount deemed reasonable and fair to cover costs for loss of sale and space by Mitchell Road Antique & Design Centre.
4. If the product/s is not picked up by the end of the lay-by term, additional charges may apply. Storage charges will apply at a rate deemed reasonable and fair in relation to the piece on lay-by.
5. A refund on lay-by product/s does not apply if you change your mind.
TERMS OF HIRE
By signing the Hire invoice, you are offering to Hire a product/s and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
1. A hire agreement consists between the hirer and Mitchell Road Antique & Design Centre.
2. A hire term is for seven days from the date of the hire invoice.
3. Full payment is required before any product/s leave the shop.
4. A copy of the hirer’s credit card details will be kept on file to cover damage, loss or late returns, and by signing the invoice, the hirer gives permission to charge the incidentals to the credit card provided.
5. Any damage to any product/s will result in the full retail price being charged to the hirer, regardless of how the damage occurred.
6. We do not enter into recovery payments through third parties.
TERMS OF GIFT VOUCHER
By purchasing a gift voucher you are subject to the following terms and conditions with Mitchell Road Antique & Design Centre.
· Voucher can be redeemed for stock only and not for cash.
· Lost, stolen or destroyed voucher will not be refunded in cash.
· Photo ID must be presented to use voucher.
· Another voucher will be issued for under redemption.
· Gift vouchers are in $AUD only
Mitchell Road Antique & Design Centre shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services.
If you breach these conditions, failure by us to take action will not constitute a waiver of our rights and remedies arising from that breach and we reserve our entitlement to enforce our rights and remedies in relation to that breach or any other situation where you commit a breach of these Terms & Conditions. Any waiver of any provision of the Terms & Conditions will be effective only if it is in writing and executed by Mitchell Road Antique & Design Centre.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions are to be construed in accordance with the laws of New South Wales, Australia and in the event of any dispute or claim associated with these Terms of Service, that dispute or claim shall be subject to the exclusive jurisdiction of New South Wales, Australia.
Mitchell Road Antique & Design Centre is not liable to you or any other for any loss in connection with the use of this site or a Linked Web Site. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.
STORAGE OF PERSONAL INFORMATION
Mitchell Road Antique & Design Centre is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. Moreover, we will only use your information for billing purposes. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all.
When purchasing from Security Policy your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us on 02 9698 0907.
All text, photographs and artwork is owned, controlled or licensed by or to Mitchell Road Antique & Design Centre. We do not make any warranty as to the accuracy, completeness or currency of the content. No part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including ‘mirroring’) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Mitchell Road Antique & Design Centre's express prior written consent.
USE OF THE WEBSITE
You use this site at your risk. You agree that you will be personally responsible for your use of this site and activity on this site.
THIRD PARTY PRIVACY INFORMATION
If you have used a third party service (eg Google, Facebook etc) to access this website, you should be aware that such third party Internet sites and services may collect data in connection with promotions, e-commerce, etc. They each have their own separate privacy and data collection practices, independent of Mitchell Road Antique & Design Centre.
Users can opt-out of the collection and use of information for ad targeting by following the advice found at About Ads.
GENERAL PRIVACY INFORMATION
Mitchell Road Antique & Design Centre's website contain links to third party Internet sites and services that may collect data in connection with promotions, e-commerce, etc. They each have separate privacy and data collection practices; independent of Mitchell Road Antique & Design Centre. Moreover, it is our customers responsibility and choice which information they choose to put on the Internet.
The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Mitchell Road Antique & Design Centre.
SOCIAL MEDIA GIVEAWAY T&C'S
For the purposes of these Terms and Conditions, "The Promoter" refers to Mitchell Road Antique & Design Centre whose Instagram handle is @mitchellroadantiques. The "Prize" refers to the prize/gift voucher amount listed on the advertisement.
By entering the competition, you agree to be bound by these terms and conditions. All entries must be received by the time and date stipulated on the advertisement. One (1) winner will be selected at random by The Promoter on the date stipulated on the advertisement and the winner will be notified on or after this date.
The Promotors competitions with entry via Instagram and/or Facebook are open only to residents of Australia. One (1) winner will be chosen at random from all entrants and across all platforms.
No purchase necessary. Winners will not be required to pay to enter the competition.
Entrants must be over 18 years old on the date of their entry.
Employees of The Promoter are not eligible to enter.
Instagram or Facebook are not in any way affiliated or involved in the competition.
Each entrant shall enter the competition via Instagram or Facebook by tagging @mitchellroadantiques in their photo/story/reel, an item that they have purchased from the shop.
The Prize will be awarded to a randomly selected winner who has entered on Instagram or facebook, using a random number generator. The Promoter will not be held liable if the named prize becomes unavailable or cannot be fulfilled.
The Promoter will not be help liable for any failure of receipt of entries. The Promoter takes no responsibility for any entries which are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid.
To the extent permitted by applicable law, The Promoter’s liability under or in connection with the competition or these terms and conditions shall be limited to the cost price of the Prize in question.
To the extent permitted by applicable law, The Promoter shall not be liable under or in connection with these terms and conditions, the competition or any Prize for any indirect, special or consequential cost, expense, loss or damage suffered by a participant even if such cost, expense, loss or damage was reasonably foreseeable or might reasonably have been contemplated by the participant and the promoter and whether arising from breach of contract, tort, negligence, breach of statutory duty or otherwise.
Prizes are non-negotiable, non-transferable and non-refundable. No cash alternative is available. Where a Prize becomes unavailable for any reason, the promoter reserves the right to substitute that prize for a prize of equal or higher value.
The name, address, email address and phone number of the winner must be provided to The Promoter if requested and will be shared to enable fulfilment of the Prize.
In the event of unforeseen circumstances beyond The Promoter’s reasonable control, the promoter reserves the right to cancel, terminate, modify or suspend the competition or these terms and conditions, either in whole or in part, with or without notice.
The Promoter's decision is final. No correspondence will be entered into.
The winner’s name and social media username may be posted on the social media profiles of The Promotor after the winner has been selected.