OUR STORE POLICIES

Service as It Should Be

At Mitchell Road Antique & Design Centre, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

TERMS OF SHOP BREAKAGES

By entering Mitchell Road Antique & Design Centre premises, you are subject to buying in full, any breakages. 

TERMS OF LAYBY

By signing the Layby invoice, you are offering to layby a product/s and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

1. A lay-by agreement consists of at least two installments in which the buyer does not receive the goods until the full price has been paid.

2. A Lay-by term is four weeks unless an alternative arrangement has been made with a Manager.

3. If the full payment is not made within the lay-by term as above, a breach of the agreement forfeits an amount deemed reasonable and fair to cover costs for loss of sale and space by Mitchell Road Antique & Design Centre.

4. If the product/s is not picked up by the end of the lay-by term, additional charges may apply.

5. A refund on lay-by product/s does not apply if you change your mind.

 

TERMS OF HIRE

By signing the Hire invoice, you are offering to Hire a product/s and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

1. A hire agreement consists between the hirer and Mitchell Road Antique & Design Centre.

2. A hire term is for seven days from the date of the hire invoice.

3. Full payment is required before any product/s leave the shop.

4. A copy of the hirer’s credit card details will be kept on file to cover damage, loss or late returns, and by signing the invoice, the hirer gives permission to charge the incidentals to the credit card provided.

5. Any damage to any product/s will result in the full retail price being charged to the hirer, regardless of how the damage occurred.

 

TERMS OF GIFT VOUCHER

By purchasing a gift voucher you are subject to the following terms and conditions with Mitchell Road Antique & Design Centre.

  • Voucher can be redeemed for stock only and not for cash.

  • Lost, stolen or destroyed voucher will not be refunded in cash.

  • Photo ID must be presented to use voucher.

  • Another voucher will be issued for under redemption.

  • Gift vouchers are in $AUD only

 

VARIATION

Mitchell Road Antique & Design Centre shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services.

 

WAIVER

If you breach these conditions, failure by us to take action will not constitute a waiver of our rights and remedies arising from that breach and we reserve our entitlement to enforce our rights and remedies in relation to that breach or any other situation where you commit a breach of these Terms & Conditions. Any waiver of any provision of the Terms & Conditions will be effective only if it is in writing and executed by Mitchell Road Antique & Design Centre.

 

GOVERNING LAW AND JURISDICTION

These Terms and Conditions are to be construed in accordance with the laws of New South Wales, Australia and in the event of any dispute or claim associated with these Terms of Service, that dispute or claim shall be subject to the exclusive jurisdiction of New South Wales, Australia.

PRIVACY POLICY

This website is owned by Mitchell Road Antique & Design Centre and will be referred to as “we”, “our” and “us” in this Internet Privacy Policy. By using this web site, you agree to the Internet Privacy Policy of this web site, which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

GENERAL DISCLAIMER

Mitchell Road Antique & Design Centre is not liable to you or any other for any loss in connection with the use of this site or a Linked Web Site. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.

STORAGE OF PERSONAL INFORMATION

Mitchell Road Antique & Design Centre is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. Moreover, we will only use your information for billing purposes. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all.

SECURITY POLICY

When purchasing from Security Policy your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us on 02 9698 0907. 

CONTENT

All text, photographs and artwork is owned, controlled or licensed by or to Mitchell Road Antique & Design Centre. We do not make any warranty as to the accuracy, completeness or currency of the content. No part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including ‘mirroring’) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Mitchell Road Antique & Design Centre's express prior written consent.

USE OF THE WEBSITE

You use this site at your risk. You agree that you will be personally responsible for your use of this site and activity on this site.

THIRD PARTY PRIVACY INFORMATION

If you have used a third party service (eg Google, Facebook etc) to access this website, you should be aware that such third party Internet sites and services may collect data in connection with promotions, e-commerce, etc.  They each have their own separate privacy and data collection practices, independent of Mitchell Road Antique & Design Centre. 

Third parties may use cookies, web beacons, and similar technologies to collect or receive information from this website and elsewhere on the internet and use that information to provide measurement services and target ads.

Users can opt-out of the collection and use of information for ad targeting by following the advice found at About Ads. 

PAYMENT

GENERAL PRIVACY INFORMATION

Mitchell Road Antique & Design Centre's website contain links to third party Internet sites and services that may collect data in connection with promotions, e-commerce, etc. They each have separate privacy and data collection practices; independent of Mitchell Road Antique & Design Centre. Moreover, it is our customers responsibility and choice which information they choose to put on the Internet.

 

ENTIRE AGREEMENT

The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Mitchell Road Antique & Design Centre.

Contact

Address

17 Bourke Road, Alexandria, NSW, 2015

02 9698 0907

©2020 by Mitchell Road Antique & Design Centre